Privacy Policy
Effective Date: 12/30/2024
Introduction
Savocchi Glass Company Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, customers, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with us through our website, services, and communication methods, including SMS messages and phone calls. Please read this Privacy Policy carefully to understand how we handle your information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Full name, phone number, email address, and other contact details you provide when interacting with us.
- Communication Data: SMS messages, phone call logs, and recordings of calls where permitted by law.
- Technical Information: Device information, IP address, and data related to the use of our website and services.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our products and services.
- To communicate with you via SMS, phone calls, or email for inquiries, customer support, and service updates.
- To comply with legal and regulatory requirements.
- To personalize and optimize your experience with our services.
3. Compliance with Applicable Laws
We ensure compliance with relevant laws and regulations regarding SMS and phone call communications, including but not limited to:
- TCPA (Telephone Consumer Protection Act): We only send SMS messages or make calls with your prior express consent, where required by law.
- FCC Rules: We adhere to all Federal Communications Commission rules regarding telecommunication practices.
- State Laws: We comply with additional state-specific requirements where applicable.
4. Call and SMS Data Handling
All SMS messages and phone calls are processed securely by trusted third-party service providers. Call logs, recordings, and SMS data are stored and managed in compliance with applicable privacy and security standards. We take steps to ensure that data shared with third parties is protected from unauthorized access.
5. SMS Privacy Policy
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
6. Sharing Your Information
We do not sell your information. However, we may share your information with:
- Service Providers: Third parties that assist in delivering our services, including communication management.
- Legal Authorities: As required by law, to comply with legal obligations, or to protect our rights and the rights of others.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. Third-party service providers are also required to ensure the secure handling of communication data.
8. Your Rights
Depending on your location, you may have rights to:
- Access the information we hold about you.
- Request corrections to your information.
- Withdraw consent for communications.
- Request the deletion of your information, subject to legal retention requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Savocchi Glass Company Inc.
3210 W Lake Ave, Glenview, IL 60026
Phone: +1 (847) 446-3340
Email: info@savocchi.com